Federal IDR payer outcomes

ClearHealth Strategies federal IDR outcomes

See 2025 CMS federal IDR volume, provider offer selection, leave-one-out comparisons, offer levels, defaults, states, specialties, and certified IDR entity mix for responses from clearhs.com.

2025 Q1–Q4 · Response domain: clearhs.com · Closing-quarter basis

How did providers fare against ClearHealth Strategies in federal IDR?

In 2025, providers had their offer selected on 85.2% of 277,311 decided claim lines answered from clearhs.com, across 111,243 disputes. Defaults count as losses in that rate and are reported separately below.

Claim lines

279,583

Across 111,243 disputes

Decided lines

277,311

No-decision lines excluded

Provider win rate

85.2%

Defaults count as losses

Median prevailing offer

340%

Of QPA, uncapped median

398% of QPA median provider offer.

105% of QPA median payer offer.

1.9% default-loss share.

33 days median determination.

Compared with all other payer domains

ClearHealth Strategies compared with all other payer response domains
PopulationProvider win rateMedian prevailing / QPADefault-loss share
ClearHealth Strategies85.2%340%1.9%
All other payer domains86.5%402%2.4%
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Payer identity

What clearhs.com represents

ClearHealth Strategies is an administrator or repricer acting for health plans, not an insurer. This page groups disputes where the responding party used a clearhs.com email address. Parties most often entered UMR, a UnitedHealthcare company, as the plan. The report-card pipeline uses response domain because plan names are free text with hundreds of spelling variants.

Plan names as entered by parties

Plan names entered in disputes answered from clearhs.com
Plan nameLines
UMR167,415
UMR, Inc.38,060
MERITAIN HEALTH11,458
CHS IDR Dept.10,353
Meritain Health7,279

Plan type mix

Plan type mix for clearhs.com
Plan typeLines
Either partially or fully self-insured private (employment-based) group health plan250,541
No Plan/Issuer Response11,372
Individual health insurance issuer9,527
Federal Employees Health Benefits (FEHB) Carrier5,030

ClearHealth Strategies outcomes by closing quarter

The quarter is the quarter in which a dispute closed. These figures are descriptive snapshots. They do not establish a directional pattern because CMS publishes in arrears and can restate records.

ClearHealth Strategies federal IDR outcomes by 2025 closing quarter
Closing quarterLinesDecided linesProvider win rate
2025 Q140,12739,73283.0%
2025 Q279,17078,19086.8%
2025 Q384,03383,41987.1%
2025 Q476,25375,97082.5%

Where ClearHealth Strategies disputes occurred

State is the CMS Location of Service field. Prevailing-offer figures are uncapped medians and are printed as computed, including unusually high values.

ClearHealth Strategies outcomes by state
StateLinesProvider win rateMedian prevailing / QPA
TX104,54882.7%308%
AZ28,35588.5%465%
IN16,96791.7%405%
FL16,41187.4%210%
TN11,28584.8%241%
AR10,11285.7%463%
OK9,66085.3%392%
LA8,59584.8%351%

Specialty mix

Usable specialty labels are grouped into provider categories. The unknown bucket is omitted.

ClearHealth Strategies claim lines by specialty
SpecialtyLinesProvider win rate
Emergency155,85483.3%
Radiology43,88296.7%
Anesthesia27,84884.2%
Hospital medicine22,39487.3%
Neuromonitoring11,56481.3%
Surgery7,46985.3%

Certified IDR entity mix

CMS added the named certified IDR entity field beginning with the 2025 Q3 file. This table covers named Q3 and Q4 records only and should not be compared with the full-year payer totals.

ClearHealth Strategies named certified IDR entities in 2025 Q3 and Q4
Certified IDR entityLinesProvider win rate
Provider Resources, Inc.22,23696.1%
C2C Innovative Solutions, Inc.22,14284.4%
Federal Hearings and Appeals Services, Inc.20,42381.0%
MCMC Services, LLC16,15195.5%
Island Peer Review Organization13,97098.3%
EdiPhy Advisors, L.L.C.13,35893.5%

Methodology, sources, and limits

This page uses all four 2025 CMS Federal IDR Public Use Files for out-of-network emergency and non-emergency items and services. Air ambulance is excluded. Lines are deduplicated to the latest quarterly record.

A payer is the email domain of the responding party recorded by CMS. This page includes responses from clearhs.com. Recourse uses response domain because plan names are free text with hundreds of spelling variants.

Win rate is the share of decided lines where the provider offer was selected. Lines with no decision are excluded from both numerator and denominator. Default decisions count as losses and are also shown separately. Disputes are dated by closing quarter.

Provider, payer, and prevailing-offer figures are uncapped medians as a percentage of QPA. Values are printed as computed, including unusually high medians. Leave-one-out comparisons include all other payer response domains.

Source: CMS Federal IDR Public Use Files, 2025 Q1 through Q4. Full calculation rules: Recourse methodology. Browse all profiles: payer outcomes directory.

What the ClearHealth Strategies pattern means for provider groups

For disputes answered from clearhs.com, providers' 85.2% offer-selection rate was 1.3 percentage points below the 86.5% rate for all other response domains. The median prevailing offer was 340% of QPA versus 402% for other payers, while the 1.9% default-loss share was lower than the 2.4% comparison. ClearHealth Strategies acts as an administrator or repricer, and the entered plan names most often identify UMR, so the page measures the responding-domain workflow rather than one insurer's complete book.

A provider group's own result can differ because its specialties, services, states, offers, defaults, and filing operations differ from this payer-domain population. The report-card CTA below applies the same measurement framework to the group's own claims.

Your claims involving ClearHealth Strategies

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